Traffic Managers: Half Human, Half Machine.

An excellent Traffic Manager can’t exist without an excellent traffic management system. And an excellent traffic management system doesn’t work without an excellent Traffic Manager. The two must go hand-in-hand. The Traffic System Process, process, process! Keeping everyone on the same page means, in part, employing a robust, online traffic management system. Digitizing traffic management […]

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What’s the Difference Between a Traffic Manager and a Project Manager?

Traffic Managers and Project Managers They both manage people and deadlines, right? True, but there’s a distinct and important difference between the two. On the surface level, it seems that Project Managers and Traffic Managers have similar roles within an agency. But, the two positions cover different niche needs. A Project Manager works with specific, […]

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5 GIFs You’ll Understand If You’re A Traffic Manager

Traffic Managers are type-A personalities, and we get invested in our jobs. Because if it’s worth doing, it’s worth doing right. Sometimes we feel a little (and a lot) overwhelmed. Sometimes we feel a little infuriated. And sometimes, when everyone does what they’re supposed to, we may feel downright giddy. Here are five GIFs that […]

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7 Signs You’d Make a Great Traffic Manager

It takes a unique soul to be a good Traffic Manager. You’ve got to be an excellent self-starter, and it helps to have a strong type-A personality. Sound like you? Considering a career as a Traffic Manager? See if you fit the bill.   You’re Obsessed With Details For Traffic Managers, the little things matter—a […]

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Is the role of Traffic Manager disappearing?

Not long ago, I attended a Second Wind seminar in Chicago, IL. The seminar was geared toward account service people and the question was posed, “Do you think the role of Traffic Manager is disappearing?” It took every fiber of my being, as a former Traffic Manager and die-hard proponent of the role, not to […]

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“Be so good they can’t ignore you.”

Steve Martin summed it up quite well, in my opinion — “Be so good they can’t ignore you.” I think this applies to the role of the Traffic Manager. Think about it for a moment. If you know everything going on with the agency workload, people are going to come to you for answers. By them doing […]

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Empower Your Traffic Manager

  Lisa Schardein, guest blogger Our Traffic Manager is a VIP in our business culture. She keeps all the projects moving toward the finish line and coordinates everyone’s workload. That’s a huge job for a shop of 25 people! All with different work styles and personalities too. Some days I’m not sure how she does […]

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Workflow and Employee Turnover

“Susan is leaving the agency. Her last day is Friday.” As a Traffic Manager, these words send shivers down my spine. [Even worse is a phrase like, “We regret to inform everyone that Susan is no longer with our agency, effective immediately.”] My mind immediately starts buzzing with questions — “What’s on her plate now?” […]

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“Traffic Managers, what are they thinking?”

Have you ever wondered what other Traffic Managers go through on a daily basis? What they perceive to be the most difficult part of their job? How they decompress after a hectic day of “cat-herding?” Well, now you have the chance to find out! Over the coming months, I’ll be conducting a series of interviews […]

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“I can’t ‘make’ them use the system.”

Yes, you can. If you’re the Traffic Manager, you’re in an empowered position. IF, that is, the Principal(s) within your agency fully support you in your role. Throughout the years, I’ve encountered numerous Traffic Managers struggling with their project management systems and getting employees to embrace them. The primary underlying factor, in nearly every instance, […]

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